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Resources for Serviced-Based Business Owners

Find the gaps in your Customer Journey

If you've never mapped your customer journey, I can almost guarantee there will be gaps you aren't aware of, that could be losing you sales.

Just like a leaky bucket will never fill with water, if your process doesn't hold their hand and make it easy for them to make a decision and buy, your leads may never get to the end of the journey.

I created an Ai tool, called Milo, to help you solve that problem.  He will ask you a few short questions about your business and then he'll flag where the gaps are in your customer journey AND what you need to do about it.

Sales Funnel & Digital Marketing Glossary

Don't get lost in translation anymore!  Unless you work in the sales and marketing world I recognise that while you may be familiar with the terms like Sales Funnel, Landing Page, Lead Magnets and other digital marketing terms - you might not fully understand them.  This Glossary is here to change that.

Looking for more practical advice?  Explore my blog for straightforward guidance on sales funnels, customer journeys, marketing automation and business processes.

Helen Waite founder of Process By Design, Specialising in sales funnels and lead capture systems for business owners in Bedfordshire, Hertfordshire and Buckinghamshire

Helen helped me set up the technical side of my Jewellery Style Quiz, transferring all my questions and email sequences into the platform and making sure everything connected perfectly with my email system.

 

It was exactly the kind of job I could do myself but really did not want to spend hours figuring out.

 

Helen handled everything calmly and efficiently, and it means my quiz and automated customer journey now run smoothly behind the scenes while I focus on designing jewellery and running my business.

 

I would happily recommend Helen to anyone who needs help turning their ideas into a working system.

KAREN FAULKNER-DUNKELY

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Ready to find out if we're a good fit?

A discovery call is the best place to start. We'll talk about your business, your growth plans, and whether Map, Create, Automate is the right next step for you.

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PROCESS BY DESIGN  |  07725 081091  |  hello@process-by-design.co.uk

Working with service-based businesses across Bedfordshire, Hertfordshire and Buckinghamshire

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